Moontide is dedicated to giving you a fast delivery – FREE or low cost.
All items are sent using:
Royal Mail Tracked
Royal Mail International Tracked
Orders received before 1PM are shipped on the same day.
We are positive that you will be delighted with your Moontide purchase.
However sometimes things just don’t go to plan.
In case that you are unhappy with your item within 15 days of purchase, please let us know using the contact us page. We will do everything we can to make you a happy customer including exchanging sizes.
You can return the item to us at the following address:
Moontide, Unit 1A Pool Business Park, Redruth, TR15 3QW, UK.
Please ensure that the item is complete with all tags, hygiene strips and in the original packaging. It is very helpful to include your name and any order number so we can be sure to match the return with your order.
We will issue your full refund upon receipt!
As always, we are dedicated to providing the best customer service so please get in touch with us!